Contact us
Email: info@northandwinter.com
Business Adress: CJ 12 LIMITED
Room 5003, 5th Floor, Yau Lee Centre, 45 Hoi Yuen, Road, Kwun Tong, Hong Kong SAR China
How long will it take to get my orders?
The duration of processing a order will be 1-2 business days. Orders shipping here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email. The maximum delivery time is 6-9 business days.
Do you ship to my country?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
What are the return rules?
You can return a product for any reason within 30-days guaranteed. No questions asked.
The customer will receive a shipping label from us.
Any question?
You can contact us Monday till friday 8-am-8:30pm. You can email us on info@northandwinter.com within a reaction of 24 hours.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h